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Returns Policy

The returns address is :

 

Items will not be accepted for return if

  • You have bought an item that is scratched, marked, classed as faulty and you have been aware of this on buying.
  • It has been damaged by yourself
  • You no longer want the item as it is the incorrect colour (not custom made) product.

You have 14 days from placing your order to cancel, all cancellations after the order has been placed need to be emailed to us via the contact page.

 The product must be returned within 20 days of delivery to you. You should return the product at your own cost to the returns address. Ensure the product arrives safely, I advise returning by recorded post we surgest with insurance. All items returned must be returned in original packaging, unused and in perfect saleable condition. If the product is a custom nature made to your requirements. These cannot be returned. Please note the nature colour products alter in different light conditions and no guarantee can be given to this type of product.

 If your product for some reason arrives damaged you must notify us within 7 days. Or is found faulty within 28 days to product will be replaced or refunded. After 28 days they will be repaired within 28 days or replaced at the Mi amours discretion.